Guillemot Corporation S.A. (hereinafter ""Guillemot"" or ""we"") respects the privacy
rights of its online visitors and users (hereinafter ""you"") and is committed to
protecting the personal information collected about you. We have adopted this Online
In order to demonstrate our commitment to your privacy, we have prepared this statement
disclosing the privacy practices for this Web site. Additional terms and conditions,
if any, regarding the collection and use of your information may also be provided
to you before you sign up for a particular service (like Forum, Newsletters or Customer
Service). Guillemot reserves the right to change this statement at any time.
What Information is Collected ?
Guillemot collects certain information from and about its online users in three
ways directly from the user, from our Web server logs, and with cookies.
User-Supplied Information: We do not collect any personal information
from you unless it is voluntarily provided. When you submit personal information
to Guillemot, it will usually take the form of: (1) product registration; (2) contest
registration; (3) registration for specific event participation; (4) shopping at
our online store; (5) Web site registration; (6) customer service and technical
support; (7) ""Tell a friend"" e-mail service; (8) online newsletter; and/or (9) online
forum; (10) answer to marketing survey. The information we collect may include personal
information such as your name, date of birth, e-mail address, phone number, fax number
and home address, system(s) specifications. Visitors purchasing goods or services
through our online store will need to provide a valid credit card number and expiration
date, in addition to the credit card holder's name, mailing address, phone number
and e-mail address. In addition, we may collect demographic information such as your
age, gender, favorite styles of gaming and the systems you own or plan to buy. The
more accurate information you volunteer, the better we are able to send you latest
information and special offers and to help us to serve you better with products and
services appropriated to your needs.
Guillemot also stores and maintains e-mails (including personally identifiable information
contained thereto) that you send to us and non-personally identifiable information
that you post on our ""poll"" section.
Guillemot may also collect personal information about other people, for example,
if you use our ""Tell a friend"" e-mail service (eg. forward a link to a Web site
product page to another person via e-mail) you might submit your name and e-mail
address and the recipient's name and e-mail address. The recipient's name and e-mail
address will not be stored.
Cookies: In order to offer and provide a customized, personal service,
based on your account information (eg. your participation to our online poll).
Cookies are simply pieces of information that are sent to your browser from a Web
server and stored on your computer's hard drive. Cookies do not include people's
names, e-mail addresses, or other information that is personally identifiable; they
are typically used to quickly identify a user's computer and to ""remember"" things
find them used on most other major web sites. Most browsers are initially set up
to accept cookies. If you prefer, you can reset your browser either to notify you
when you receive a cookie, or to refuse to accept cookies. You should understand
that certain areas of this Web site may not function properly if you set your browser
to not accept cookies or if you reject a cookie.
Guillemot also keep tracks of Internet Protocol (IP) addresses for safety and security
reasons. An IP address is a number that is used by computers on the network to identify
your computer every time you log on to the Internet.
Server Log Information: Guillemot, like many other web sites, passively
collects and records Server Log Information that record web site activity, including
how many ""hits"" a particular web page is getting. These entries are generated anonymously
and are not associated with any particular user, computer or browser.
You should also remember that whenever you voluntarily disclose personal information
online, such as through e-mail, forums, your information can be collected and used
by others. Although Guillemot tries to protect your personal information, Guillemot
cannot ensure or warrant the security of any information you transmit to us, and
you do so at your own risk. You are also solely responsible for maintaining the
secrecy of any passwords you set up and/or any account information.
What Happens if I Refuse to Provide My Personal Information?
Your refusal to submit personal information may limit our ability to process
your online product registration, contest registration, purchase via our online
store, request for technical support, or other online activities or services. However,
you do not need to provide personal information to Guillemot in order to access and
enjoy the Web site.
How Will My Personal Information be Used ?
We use information in different ways, depending on the type of information:
User-Supplied Information: Guillemot may use your personal information
to answer to your request for information or technical support. They may be used
for purposes such as personalization and verification. After your prior authorization
for such use, Guillemot may also use these information to send you advertising or
promotional materials, including information about special rebates, promotional
offers and other events of interest.
We also use your personal information for our internal marketing, technical or
demographic studies, so we can constantly improve the products and services we
provide you and to better meet your needs.
The financial information you submit to us, such as your credit card number and
expiration date will be kept confidential by Guillemot. We will use any financial
information that you submit solely for billing and payment purposes.
and to personalize your experience at this Web site. To do so, the cookies we use
may record non-personally identifiable information pertaining to your preferences
trends, tracking user's movement, and gathering broad demographic information for
Server Log Information: It enables Guillemot to assess overall site activity,
track interest in advertised sales, and troubleshoot technical concerns. We also
use the Server Log Information for our internal marketing and demographic studies,
so we can constantly improve the referral services we provide you. Server Log Information
are used internally only.
With Whom May Guillemot Share My Personal Information ?
From time to time, we are approached by companies and organizations that provide
products or services that we believe may be of interest to you, and subject to your
authorization, we may share your personal information with such third parties. If
such authorization were given, Guillemot should offer you the opportunity to discontinue
your authorization to share your personal information.
We see this as a value-added service helping you find useful products or services.
We strive to limit use of the information you provide to those offers that we think
you would appreciate receiving. If you do not wish to receive information from these
third party, you must opt out at the time you would be asked for your authorization.
However, we never share personal information that we receive online from children
under 18 with other companies outside the Guillemot Group companies (Guillemot
Corporation's marketing, R&D and Technical Support affiliated companies).
How Do I Access My Personal Information and Choose How My Personal Information is Used ?
If you submit personal information to Guillemot, we may send you a confirmation
e-mail confirming your new account and/or service. The message will be sent to the
address that you supplied us and will remind you that you can access your personal
information, modify the account information provided. Remember to keep the confirmation
e-mail as it will also contain information that will help you in case you run into problems
accessing our services. If for any reason you wish to view, correct or delete the
personal information collected about you, please send an email to :
firstname.lastname@example.org. If you do not want Guillemot
to send you communications about special rebates or promotionaloffers, you may opt-out
from receiving these communications at the time your authorization is requested
or by contacting us via email. In addition, along with every communication sent
to you, Guillemot gives you the opportunity to discontinue receiving future communications.
Does Guillemot Collect Personal Information from Children Under 18?
Children under 16 shall not submit to the Web site personally identifiable information.
We do not collect such information from children under 16.
With regard to children under 18 but not under 16 (""Teenagers""), the questionnaire(s)
we provide you limits information that we collect. However, in some areas it is
necessary to collect personally identifiable information from Teenagers to provide
them with answers to their request for information or technical support, or to allow
participation in online promotions and other activities.
Parental Consent: Guillemot is committed to the safety of children. Guillemot
encourages parents to spend time with their children online, to monitor their children's
online use, and to help us protect their privacy by instructing them never to provide
personal information (real names, addresses, phone numbers?) without your permission,
when using the Internet. Guillemot believes it is good policy not to collect more
personally identifiable information from Teenagers than is necessary for them to
participate in our online activities, promotions or services. Children under 18
should not submit any information to this Web site without a parent or legal guardian's
Parental Access: A parent who has acted for his or her child and/or a
parent who has given Guillemot permission to collect his or her child's information
can, at any time, do the following: (1) view, correct or remove the child's personal
information; (2) discontinue further use of the child's information and communication
with the child; and/or, (3) revoke his or her earlier consent to collect the child's
information. To do so, please contact us via email, and we will review or update your
child's information as appropriate. Please be sure to include in your e-mail message
the e-mail address your child used to register.
How does Guillemot Protect My Personal Information?
Your access to some services and content is password protected. We recommend
that you do not divulge your password to anyone. Guillemot will never ask you for
your password in an unsolicited phone call or in an unsolicited email. You should
not disclose your user name and password to others. In addition, if applicable,
you should remember to sign out of your Guillemot account or service at the end
of each session. You may also wish to close your browser window when you have finished
your work. This is to ensure that others cannot access your personal information
and correspondence if you share a computer with someone else or are using a computer
in a public place like a library or Internet cafe.
To protect your personal information, Guillemot maintains appropriate safeguards
to ensure the security, integrity and privacy of the information you have provided.
Our Web site have security measures in place to protect the loss, misuse and alteration
of the information under our control. Personal information collected by Guillemot
is stored in secure operating environments that are not available to the public
(e.g., locked rooms). To prevent unauthorized electronic access to personal information,
Guillemot maintains information collected online behind a firewall-protected server
and uses encryption.
In addition, we take reasonable steps to assure that third parties who may collect
and/or use personal information on our behalf provide sufficient protection of personal
For secure online shopping, Guillemot provides you with a safe and secure credit
card transaction using encryption to protect data transmissions. For obvious reasons,
please do not send credit card information through unsecured e-mail.
This Web site may contain links to third party web sites. Guillemot is not responsible
for the privacy practices of such Web sites, please consult their privacy policies.
By using the Web site, you signify your assent to the Guillemot Online Privacy
Policy. If you do not agree to this policy, please do not use this Web site. We
reserve the right to make changes in this policy, so please check back from time
to time to ensure you are aware of any changes in our information collection practices.
Your continued use of the Web site will signify your acceptance of these changes.
General Terms and Conditions of Use